Onbiz.com (“OnBiz,” “we,” “us”) provides business formation, registered agent, and licensing services. This policy explains what information we collect when you use onbiz.com and our services, how we use it, and your rights.
1. Information we collect
Information you provide
- Account and contact details — name, email, phone, mailing address.
- Business details — entity name, address, ownership, industry, tax IDs, and other information needed to prepare filings.
- Payment details — processed by our payment processor; we do not store full card numbers.
- Support communications — emails, chat transcripts, and any attachments you send.
Information collected automatically
- Log and device data — IP address, browser, device, operating system, and pages visited.
- Cookies and similar technologies — session cookies, analytics cookies, and any cookies set by embedded services.
Information from third parties
- Government and public records — secretary of state filings, license registries, and similar public data used to complete your order.
- Service providers — identity, fraud, and payment verification partners.
2. How we use information
- Prepare and submit filings and licensing applications on your behalf.
- Operate, secure, and improve the service, including preventing fraud and abuse.
- Send service communications (receipts, filing status, compliance reminders).
- Send marketing emails, which you can unsubscribe from at any time.
- Meet legal, accounting, and regulatory obligations.
3. How we share information
We share information only as needed to run the service:
- Government agencies when required to file on your behalf (e.g., secretary of state, IRS, state licensing boards).
- Service providers that help us operate the site — hosting (Vercel), data storage (Supabase), payment processing, email delivery, analytics, and customer support tools. These partners may only use data to provide services to us.
- Legal requirements — when we're required by law, subpoena, or to protect our rights, users, or the public.
- Corporate transactions — if OnBiz is acquired or merges, data may transfer to the successor under the same protections.
We do not sell personal information.
4. Your rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal information, opt out of certain uses, and lodge a complaint with your data-protection authority. To exercise these rights, email info@onbiz.com. We'll respond within the window required by applicable law.
5. Data retention
We retain information for as long as your account is active, as needed to deliver the service, and for the periods required by tax, corporate, and other legal obligations. After that we delete or anonymize it.
6. Security
We use technical and organizational measures — encryption in transit, access controls, and least-privilege engineering — to protect your information. No system is perfectly secure; we encourage strong passwords and unique credentials.
7. Cookies and tracking
We use cookies for authentication, preferences, analytics, and marketing. You can control cookies in your browser settings. Blocking essential cookies may break parts of the service.
8. Children
OnBiz is not directed to children under 13, and we do not knowingly collect their data.
9. International transfers
OnBiz is based in the United States. If you access the service from outside the U.S., your information will be transferred to, stored, and processed in the U.S. under this policy.
10. Changes to this policy
We'll post changes on this page and update the “Last updated” date. Material changes will be announced by email or in-product notice.
11. Contact
Questions or requests: info@onbiz.com.
Onbiz.com